Shipping policy

PROCESSING TIME
1-3 Business days.

DELIVERY  TIME
Germany: in 4-5 business days from payment
Other EU Countries: in 5-6 business days from payment
Countries outside the EU: in 19-20 business days from payment

(1) Information on delivery time can be found in the respective product description. An indication in days refers to the period from the payment by the Customer until delivery of the goods. 

(2) If the Customer’s order contains more than one product, all products will be delivered in one single shipment; for this shipment, the longest given delivery period for any of the contained products will apply. If the Customer wishes a product to be delivered separately in shorter time, he may place a separate order for that product.

(3) Where a delivery cannot be made because the Customer has provided a wrong or incomplete shipping address, an attempt to once again deliver the merchandise shall be made only if the Customer accepts to bear the costs of re-shipping the merchandise. The re-shipping costs correspond to the shipping costs agreed at conclusion of contract.